Website & Branding FAQs – Your Questions Answered
We know that choosing the right website design and branding partner is a big decision, and you probably have questions. That’s why we’ve put together this FAQ page—to give you clear, straightforward answers about our services, process, and what to expect when working with Lion Design Group. If you don’t see your question here, feel free to reach out!
Experience-Driven, Conversion-Focused Web Design.
General Questions:
We specialize in website design, graphic design, and brand development. Whether you need a new website, a logo, or marketing materials, we provide high-quality, professional solutions tailored to your business.
No! While we are based in Kingsport, TN, we work with businesses across the United States, providing professional web design and branding solutions nationwide.
The first step is to request a design quote. We’ll discuss your needs, goals, and expectations, then outline the best plan to bring your vision to life.
Timelines vary depending on the project’s complexity, but most websites are completed within a few weeks. We work efficiently while ensuring high-quality results.
We take a strategy-first approach to web design and branding. Every website we build is designed with marketing, SEO, and conversion optimization in mind, ensuring your site works as hard as you do.
Website Design Questions:
Yes! All of our websites are fully responsive, meaning they will look great and function perfectly on desktops, tablets, and mobile devices.
Absolutely! If your website is outdated, not converting visitors, or not mobile-friendly, we can redesign it with a modern, high-performing layout.
Every website we create is customized to match your brand and business needs. We start with our proven, conversion-focused foundational template and customize it with your brand’s colors, imagery, and unique messaging.
Yes! We follow SEO best practices to ensure your website is structured for search engine visibility, including fast load speeds, mobile optimization, and clean coding.
Yes! We design websites that are easy to manage. If needed, we can provide training to help you update content and make changes.
Branding & Graphic Design Questions:
We provide logo design, brand identity development, marketing materials, and print design to help businesses create a strong, consistent brand presence.
Yes! We design custom social media graphics that align with your branding, making it easy to maintain a professional and consistent look across all platforms.
Yes! We design business cards, flyers, brochures, and banners, ensuring your print materials are just as polished as your online presence.
Absolutely! We offer full branding packages, including logo design, brand color palettes, typography selection, and brand guidelines to ensure consistency across all platforms.
Pricing & Payments Questions:
Pricing depends on the complexity and features of your website. Contact us for a custom quote, and we’ll provide a package that fits your needs and budget.
Yes, we typically require a deposit before beginning work. This helps secure your project in our schedule and allows us to start the design process.
We accept major credit cards via PayPal for convenient and secure payments.
Yes! We offer flexible payment options for larger projects to help businesses budget their investment while still getting high-quality design services.
Ongoing Services & Support Questions:
Yes! But, we do only provide hosting & maintenance for our design clients. If you wish to handle your own maintenance, we do offer recommendations for reliable hosting providers and assist in setting everything up for you.
Yes! We offer monthly website maintenance plans that include updates, security checks, malware scans/protection, backups, and technical support to keep your site running smoothly.
Yes! We offer SEO services, marketing consultations, and strategy sessions to help drive traffic to your site. We also guide clients to the Pro Branding Club™ for ongoing marketing support.
No problem! We offer post-launch support and can assist with any design changes, content updates, or functionality improvements.
Getting Started Questions:
The best way to get started is to fill out our contact form or request a quote. We’ll schedule a call to discuss your project and determine the best solution for your business.
If you’re looking for high-quality, strategic design solutions from a team that prioritizes transparency, results, and customer success, we’d love to work with you!
Unfortunately, we know that not everyone is a perfect fit. But, we wont know until we talk. Let’s chat and see how we can help your business grow.